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 LATEST ARTICLES


ISSA, CSSA Form ISSA Canada

ISSA, CSSA Form ISSA Canada

Under new agreement all existing CSSA members are now members of ISSA Canada.

Who and what should dictate cleaning product pricing?

How to avoid a never-ending price war with your competitors

Checklist for success

5 ways to gauge how effectively you’re managing your cleaning business

Taking your Facebook advertising to the next level with Ad Manager

Move beyond boosted posts and tap into the power of Facebook Ad Manager.

Mental filters and how they affect cleaning companies

Here's why your customer with the outrageous claim may not be lying.

 

 SPONSORED ARTICLES


3 systems you need to run a successful business

3 systems you need to run a successful business

For a company to be truly successful in this business, or probably any business, there needs to be a series of systems in place for all of the keys tasks.

The most overlooked marketing solution for cleaning businesses

Here are the first 2 of 24 tips that can propel spring growth in 2017.

What is Foundations of Success?

FREE Webinar: Everything you always wanted to know about Foundations

Free cleaning business self-assessment now available to all

A quick tool for measuring your company's strength and weaknesses

Announcing Foundations of Success 8

A week in a beachfront mansion can jumpstart your business for 2017.

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 READERS' CHOICE


The Intersection of Client and Technician: Annual Software & User Experience Survey

From new mobile options to the addition of sales and marketing functions, new scheduling and user experience solutions are on the rise.

Cleaners Corner: Microfiber Use and Care Best Practices

Keep your microfiber investment alive for up to five years by asking some key questions before you purchase and using an effective and consistent laundering rotation.

Backstabbers: The Risk of Training Your Competition

When a former employee steals your clients, even with a non-compete agreement it’s hard to prove they have broken the law.

KPI: How Much of Your Cleaning Fee Ends Up in Your Techs' Paychecks?

KPI: Direct Labor as a Percent to Sales

Eight Steps to Employ the Right Person Legally

Eight steps to employ the right person legally

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 START YOUR CLEANING BUSINESS


Email marketing to your leads

Email marketing to your leads

Dramatically improve your close rate with persistent email marketing.

“HOW TO” Train Employees to Succeed

What is necessary in an effective training program and how do you implement?

One quick way you can recruit more competitively

Here are 7 steps to hiring the best employees and an easy way to avoid a common mistake.

Secrets to a lifetime client

R.J. Patel, Sharon Tinberg, and Bruce Vance on proof, process, people

Six local small business associations you should belong to

Valuable community resources for your cleaning business

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  TECHNOLOGY


2017 ISSA Innovation Award Program open for submissions

2017 ISSA Innovation Award Program open for submissions

Program features the latest products and services from top manufacturers and suppliers throughout the cleaning industry.

Robotic residential vacuum market poised for growth

Changing lifestyles, trend toward automated cleaning, and health concerns help fuel growth.

European startup Helpling extends home services model beyond cleaning

Rocket Internet's on-demand maid service to include painting, carpet, window cleaning, and more

Handy proposes law that could solve its legal difficulties

On-demand cleaning service would contribute “portable benefits” to its contractors.

Is this the end for Handy?

3-month minimum contract marks a radical departure from startup's previous policy.

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 LEADERSHIP


ARCSI/ISSA Merger Update

ARCSI/ISSA Merger Update

What does the ARCSI/ISSA merger mean to you?

Franchise industry recognized as economic engine for female entrepreneurs

Anago Cleaning Systems accepts award for empowering women in business

Internal Culture

How companies can improve their internal culture as it relates to customer service.

Kim Taranto appointed ISSA Oceania Manager

Kim will be based in Sydney and will initially focus on building ISSA's national Australian business.

ACI's 2017 Convention showcases the 2nd annual Innovation Panel

Companies to highlight commercial advances in cleaning product supply chain

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  MEASURING SUCCESS-KPIs


Can you make a million bucks in the house cleaning business?

Can you make a million bucks in the house cleaning business?

7 steps to control costs which affect your gross income potential

Licensure and government grades to enhance maid agency regulation

Singapore maid agencies must meet new quality measures from consumers and the government to renew licenses.

3 Ways My Business is Better Today Than a Year Ago

Major change requires checking progress and making adjustments as needed.

5 Tips to Prepare for Retirement on a Shoestring

Millennials unprepared for retirement; majority want alternative retirement savings options.

7 Standards to Help BSCs Reduce Supply Costs

How building service contractors reduce supply costs for themselves and their clients.

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  EVENTS


 CLEANING


Five things managers should know about sewer odors

Five things managers should know about sewer odors

The most common way sewer odors get into buildings is through floor and fixture drains.

Bona® Launches Commercial System Suite of Products

Bona® Launches Commercial System Suite of Products

New maintenance and cleaning products developed specifically for cleaning professionals

Hardwood Floor Care: Five Steps to Perfect Floors

Hardwood Floor Care: Five Steps to Perfect Floors

Properly cleaning hardwood floors will help them last for years to come.

3M reinvents the scouring pad

3M reinvents the scouring pad

Hexagon design of the pad is more ergonomic and functional

Scientists conduct bug census using dust DNA

Scientists conduct bug census using dust DNA

Researchers have created a map of the creepy crawlies in American homes.

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