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 LATEST ARTICLES


ARCSI/ISSA Merger Update

ARCSI/ISSA Merger Update

What does the ARCSI/ISSA merger mean to you?

Email marketing to your leads

Dramatically improve your close rate with persistent email marketing.

Five things managers should know about sewer odors

The most common way sewer odors get into buildings is through floor and fixture drains.

Bona® Launches Commercial System Suite of Products

New maintenance and cleaning products developed specifically for cleaning professionals

“HOW TO” Train Employees to Succeed

What is necessary in an effective training program and how do you implement?

 

 SPONSORED ARTICLES


3 systems you need to run a successful business

3 systems you need to run a successful business

For a company to be truly successful in this business, or probably any business, there needs to be a series of systems in place for all of the keys tasks.

The most overlooked marketing solution for cleaning businesses

Here are the first 2 of 24 tips that can propel spring growth in 2017.

What is Foundations of Success?

FREE Webinar: Everything you always wanted to know about Foundations

Free cleaning business self-assessment now available to all

A quick tool for measuring your company's strength and weaknesses

Announcing Foundations of Success 8

A week in a beachfront mansion can jumpstart your business for 2017.

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 READERS' CHOICE


Top 15 Stories of CBT’s Third Year

Top 15 Stories of CBT’s Third Year

Even as we’re planning articles more than halfway through our fourth year, we reflect on the new shape of the cleaning industry in the past year.

12 Cleaning Upsells for 12 Months

Upselling to your current customers is easier, less expensive and more profitable than relying only on new customers to raise your revenue. Part 1 of 2.

9 Questions with a Cleaning Business Insurance Expert

What you don't know about business insurance for the cleaning industry could save you a lot of time and money.

3 Ways My Business is Better Today Than a Year Ago

Major change requires checking progress and making adjustments as needed.

Active versus Passive Time Management for the Cleaning Business Owner

Practice time management – don’t just talk about it – in this 1-hour workshop at the 2015 ARCSI Convention.

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 START YOUR CLEANING BUSINESS


One quick way you can recruit more competitively

One quick way you can recruit more competitively

Here are 7 steps to hiring the best employees and an easy way to avoid a common mistake.

Secrets to a lifetime client

R.J. Patel, Sharon Tinberg, and Bruce Vance on proof, process, people

Six local small business associations you should belong to

Valuable community resources for your cleaning business

Three vital features of a successful sales culture

The right approach to technology, training, and teamwork

Holiday tipping hassles and how to avoid them

8 factors that could turn your clients' generosity into an employee squabble

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  TECHNOLOGY


Robotic residential vacuum market poised for growth

Robotic residential vacuum market poised for growth

Changing lifestyles, trend toward automated cleaning, and health concerns help fuel growth.

European startup Helpling extends home services model beyond cleaning

Rocket Internet's on-demand maid service to include painting, carpet, window cleaning, and more

Handy proposes law that could solve its legal difficulties

On-demand cleaning service would contribute “portable benefits” to its contractors.

Is this the end for Handy?

3-month minimum contract marks a radical departure from startup's previous policy.

How Google Home will help customers find your business

Derek Christian demonstrates Google Home, the super-addictive little device that outsold TVs last Christmas.

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 LEADERSHIP


Franchise industry recognized as economic engine for female entrepreneurs

Franchise industry recognized as economic engine for female entrepreneurs

Anago Cleaning Systems accepts award for empowering women in business

Internal Culture

How companies can improve their internal culture as it relates to customer service.

Kim Taranto appointed ISSA Oceania Manager

Kim will be based in Sydney and will initially focus on building ISSA's national Australian business.

ACI's 2017 Convention showcases the 2nd annual Innovation Panel

Companies to highlight commercial advances in cleaning product supply chain

EPIC to co-locate with ISSA/INTERCLEAN in 2017

Additional co-location partners during the week of ISSA/INTERCLEAN include the ARCSI, BSCAI, CETA, and IEHA

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Categories

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  MEASURING SUCCESS-KPIs


How Big Can My Business Be? The Flatline Effect

Growing your client base to keep your flatline effect in check.

KPI: Employee Turnover Graph

Creating a Line Graph in Excel that Reflects Your Employee Turnover Rate

Navigating Changes in Your Business, Part 2 of 3

Actually changing policies and procedures and navigating the BIG CHANGE is like your first trip through a haunted house attraction: the first few scares make you want to quit but after that you settle in for the ride.

KPI: Employee Turnover Tracker

KPI: Employee Turnover Tracker

Measure employee turnover month-to-month and yearly with this helpful tracker.

Making Changes in Your Business:  Analyzing the Challenge

Making Changes in Your Business: Analyzing the Challenge

How I examined my staffing, bill rate and efficiency to find a realistic way to reduce costs and improve revenue (Part 1 of a 3-part series)

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  EVENTS


 CLEANING


Hardwood Floor Care: Five Steps to Perfect Floors

Hardwood Floor Care: Five Steps to Perfect Floors

Properly cleaning hardwood floors will help them last for years to come.

3M reinvents the scouring pad

3M reinvents the scouring pad

Hexagon design of the pad is more ergonomic and functional

Scientists conduct bug census using dust DNA

Scientists conduct bug census using dust DNA

Researchers have created a map of the creepy crawlies in American homes.

Consumer cleaning product ingredient safety website completed

Consumer cleaning product ingredient safety website completed

ACI Cleaning Product Ingredient Safety Initiative Available at www.cleaninginstitute.org/cpisi

ProTeam introduces new ProBlade floor tools and wand

ProTeam introduces new ProBlade floor tools and wand

Available for both carpet and hard surfaces, the ProBlade floor tool distributes suction evenly across its width for more efficient debris pickup.

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