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 LATEST ARTICLES


3 Tips about retirement

3 Tips about retirement

Insights on how to prepare for retirement especially for business owners

ISSA accepting 2018 speaker proposals

ISSA accepting 2018 speaker proposals

The deadline for proposed speaker presentations is October 20, 2017.

ProTeam, CBT & ARCSI team up for vacuum giveaway

Drop by the ARCSI lounge at the ISSA/INTERCLEAN show in Las Vegas to register.

Working with siblings

Clearly defining roles and responsibilities is essential for success in a family-owned business.

Three steps to finding and keeping great cleaners

Streamline your hiring processes and reduce your employee turnover rate.

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 SPONSORED ARTICLES


An interview with Ben Ferris of Rain City Maids

An interview with Ben Ferris of Rain City Maids

How Foundations of Success is jump starting Seattle's premier cleaning service

Apply for free one-on-one coaching at convention

CBB is offering free 1-hour sessions to 12 cleaning business owners at the ISSA show in Las Vegas.

Liliane Lima: Why I keep coming back to Foundations of Success

A community of cleaning business owners facing 21st century challenges together head-on

Spending time on our people

How we make a mistake when we put our employees as the lowest priority

How franchises are changing

My experience in starting a handyman company is changing how I view the franchise model for cleaning businesses.

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 READERS' CHOICE


Can you make a million bucks in the house cleaning business?

Can you make a million bucks in the house cleaning business?

7 steps to control costs which affect your gross income potential

Top 15 Stories of CBT’s Third Year

Even as we’re planning articles more than halfway through our fourth year, we reflect on the new shape of the cleaning industry in the past year.

12 Cleaning Upsells for 12 Months

Upselling to your current customers is easier, less expensive and more profitable than relying only on new customers to raise your revenue. Part 1 of 2.

9 Questions with a Cleaning Business Insurance Expert

What you don't know about business insurance for the cleaning industry could save you a lot of time and money.

3 Ways My Business is Better Today Than a Year Ago

Major change requires checking progress and making adjustments as needed.

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 START YOUR CLEANING BUSINESS


How to hire the best employees

How to hire the best employees

A proven system that ensures you make the best decision and get the most value in return for your investment

CBT Product Reviews: Brillo Estracell

We check out the "No Scratch Sponge with Wedge Edge"

Stop trying to find employees, start attracting them

Liz Trotter on how to improve your recruiting at the 2017 ISSA/INTERCLEAN Trade Show and Convention

10 tips on how to stay married while owning a business

From the wife of a serial business owner

CBT Product Reviews: The Works Shower & Tub Cleaner

Even hydrochloric acid has its place in cleaning, just not for everyday for maintenance cleans.

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  TECHNOLOGY


Google, Amazon, Homejoy and Customer Service in the Dog Days of Summer

The start of the school year, the demise of Homejoy and the entrance of Amazon and Google into on-demand home services make Autumn 2015 the perfect time to focus on customer service.

5 Ways Technology Can Help You Provide Better Service

Using technology frees up time to focus on real customer relationships and employee engagement.

How Much Would You Pay for a Clean Public Bathroom?

New app "Looie" gets you to a clean, private bathroom...for $25/mo.

How to Foil a Facebook Hack

Need a procedure for handling a computer hack or other malfunction? Here’s a free one for you!

5 Ways to Win the Game of Reviews

Cleaning up your customer service and your quality procedures are key to getting great reviews online – and upgrading the not-so-good ones.

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 LEADERSHIP


ISSA Hygieia Network seeks to mentor young professionals

ISSA Hygieia Network seeks to mentor young professionals

Mentors are currently available to be matched with mentees—professionals at any stage in their careers.

Dissan Group names Avmor Supplier of the Year

Avmor has been supplying professional cleaning solutions to Dissan and its members for more than a decade.

When in doubt, use emotional intelligence

In the cleaning industry we can find several instances where emotional intelligence can make or break a moment.

ISSA announces ISSA/INTERCLEAN® North America 2017 keynote speakers

Howie Mandel and Troy Aikman to speak; prizes include tickets to Dallas Cowboys game

Janitorial workers graduate from English classes taught at Google offices

Classes are part of a program set up for Spanish-speaking cleaning workers.

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  MEASURING SUCCESS-KPIs


ISSA launches DEAL

ISSA launches DEAL

Program helps businesses reduce costs and be environmentally responsible

Who and what should dictate cleaning product pricing?

How to avoid a never-ending price war with your competitors

Licensure and government grades to enhance maid agency regulation

Singapore maid agencies must meet new quality measures from consumers and the government to renew licenses.

3 Ways My Business is Better Today Than a Year Ago

Major change requires checking progress and making adjustments as needed.

5 Tips to Prepare for Retirement on a Shoestring

Millennials unprepared for retirement; majority want alternative retirement savings options.

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 CLEANING


Disinfectants – Are we doing more harm than good?

Disinfectants – Are we doing more harm than good?

In most residential cleaning scenarios there are less toxic and problematic ways to achieve a sanitary home.

Missouri to lower St. Louis minimum wage from $10 to $7.70

Missouri to lower St. Louis minimum wage from $10 to $7.70

State preemption law to kick in August 28, blocking city ordinance

Reclassifying hospital floors as "critical" areas when it comes to cleaning

Reclassifying hospital floors as "critical" areas when it comes to cleaning

"Floors do harbor dangerous germs and should be reclassified as "critical" areas requiring more thorough cleaning and disinfecting"

Four things to look for when selecting a high-performance floor pad

Four things to look for when selecting a high-performance floor pad

Selecting a quality, high-performance pad can make your floorcare job easier, faster, far less labor intensive, and more profitable

Mold prevention in the home: DIY vs Pros

Mold prevention in the home: DIY vs Pros

How does professional containment work? Find out with this infographic.

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