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 LATEST ARTICLES


Seven characteristics of successful consultative selling

Seven characteristics of successful consultative selling

Distributors need good schmoozing skills

Is your cleaning service really green?

Blog advises consumers to consider performance, price, availability, regulatory requirements, and environmental impact.

How to know if a cleaning company is good

The most trustworthy companies will have no problem talking about their strengths AND weaknesses.

Better decisions from better air

"We saw higher test scores when workers were exposed to increased ventilation rates, lower levels of chemicals, and lower carbon dioxide."

Book Review: Leadership and Self-Deception

Liz Trotter on getting out of the box

 

 SPONSORED ARTICLES


Employee Life Cycle part 1: Recruiting

Refocus your marketing efforts on employee recruiting and build your culture and employee retention programs.

4 factors squeezing the employment marketplace

Employees: How to find them, screen them, hire them, train them, and keep them?

Case Study: 3 Broads and a Broom

Award-Winning Cleaning Service Trusts ProTeam Backpack Vacuums

How to deal with accusations of theft, part 4

The lie detector test is just part of the process and a way to remove the cloud of doubt that always follows a theft complaint.

How to deal with accusations of theft, part 3

From the day they are hired, we warn our employees that eventually they will probably be accused of taking something.

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 READERS' CHOICE


Hydrogen Peroxide + Vinegar = A Disinfecting Duo?

Hydrogen Peroxide + Vinegar = A Disinfecting Duo?

An old home remedy might be just the solution you're looking for.

Deep Dive: Dealing with Theft

Many cleaning companies are confronted with theft accusations. How these complex situations are handled can be crucial to ongoing success.

Can you make a million bucks in the house cleaning business?

7 steps to control costs which affect your gross income potential

Top 15 Stories of CBT’s Third Year

Even as we’re planning articles more than halfway through our fourth year, we reflect on the new shape of the cleaning industry in the past year.

12 Cleaning Upsells for 12 Months

Upselling to your current customers is easier, less expensive and more profitable than relying only on new customers to raise your revenue. Part 1 of 2.

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 START YOUR CLEANING BUSINESS


How to go from grilling to engaging the customer

How to go from grilling to engaging the customer

To make sure the consultative process works, here are some pitfalls distributors should avoid.

Radical new approach to marketing: tell customers the truth

A conversation with Marcus Sheridan about “They Ask, You Answer,” the content marketing approach that saved his business and catapulted him to search engine royalty

Michigan based cleaning company jump starts their business in 2018

Julie Vincent and Katie Postema of Coastal Clean on the challenges and adventure that are Foundations of Success

5 interview questions and tips you probably aren’t using and should

Some out of the box questions for job applicants - by Nancy Friedman

How to track results in your cleaning business

The measurements, software, and systems needed to gauge marketing productivity by your office staff

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  TECHNOLOGY


Amazon ditches independent contractor model for house cleaning services

Amazon ditches independent contractor model for house cleaning services

Retail giant bucks tech industry trend by hiring employees in pilot program

Potential robotic vacuum cleaner spy

Vulnerability in LG SmartThinQ app leaves homes and offices open to hackers.

The future of the home services industry, part 3

Ahead: a massive change in how services will be delivered to consumers

The future of the home services industry, part 2

Amazon and Google are using very different approaches as they battle to dominate the home services market

The future of the home services industry, part 1

How Google, Amazon, and others are battling it out to control our marketplace

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 LEADERSHIP


Gies hired to lead ISSA Foundation expansion

Gies hired to lead ISSA Foundation expansion

Head of charitable division will work to expand reach and better achieve mission

Derek Christian and Alonzo Adams on becoming a better CEO

Time is running out to register for the 2018 ISSA Leadership Summit

ISSA Hygieia Network Council appoints Georgia-Pacific Professional’s Kim Price as new member

Network promotes ongoing education, networking and professional development to women associated with the cleaning industry.

Marcus Sheridan to speak at 2018 ISSA Leadership Summit

Ghostwriter, speaker, LinkedIn Influencer, contributing editor to Inc., and the author of The Motivation Myth to shake things up in Tuscon this April

An interview with Kristen Hadeed of Student Maid

Derek Christian speaks with Kristen Hadeed about her new book and the lessons she learned in building Student Maid.

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  MEASURING SUCCESS-KPIs


Now is a good time to fix mistakes in overtime and minimum wage payments

Now is a good time to fix mistakes in overtime and minimum wage payments

New PAID program from US Department of Labor gives employers a second chance to get their reporting right.

Knowing the math of hiring and retaining talent in the cleaning industry

Knowing the math of hiring and retaining talent in the cleaning industry

There’s a lot of variance in the cost of turnover.

3 Tips about retirement

3 Tips about retirement

Insights on how to prepare for retirement especially for business owners

ISSA launches DEAL

ISSA launches DEAL

Program helps businesses reduce costs and be environmentally responsible

Who and what should dictate cleaning product pricing?

How to avoid a never-ending price war with your competitors

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 CLEANING


How do you clean for a cancer patient?

How do you clean for a cancer patient?

Cleaning for a cancer patient is especially important because their immune system is suppressed. We should clean for health first and appearance second.

ISSA & Afidamp FAB create joint global platform for the cleaning industry

ISSA & Afidamp FAB create joint global platform for the cleaning industry

ISSA and Afidamp will co-own the existing Pulire family of events.

How often should I clean that? (infographic)

How often should I clean that? (infographic)

A handy infographic download about how often certain items in a home should be cleaned

Tips on how cleaning workers can get rid of the FOG

Tips on how cleaning workers can get rid of the FOG

FOG is considered the most common cause of slow and blocked drains in a commercial kitchen.

How a clean office can boost productivity (infographic)

How a clean office can boost productivity (infographic)

Being organized and maintaining a clean working space is very helpful in getting your best work done.

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